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Bee Engineering developed to DPD Portugal, a solution that makes the information flow between customers and the delivery company: the chatbot Maria!
Thecustomer has at their disposal a new way to solve matters related to theirorder, without having to use the DPD Portugal helpline. Chatbot Maria allowsyou to know information about the status of the service to be delivered, changethe reception and pickup store address.The Turnkey project was developed by amultidisciplinary team from Bee Engineering, using a Robot Factory platform, aquality DPD uses internationally.